< FAQ
Product Questions
When will I get my product after payment?

You can download your pdf dumps directly after your payment, and we will send the free software to you in 20 minutes in our working time, no less than 12 hours in off-work.

 

Working time

GMT+8: Monday- Saturday 8:00 AM-18:00 PM

GMT: Monday- Saturday 0:00 AM-10:00 AM
What are the formats of your product?
We provide most of exams with pdf and software formats, software send for free. pdf and software file will be sent in a download link, you need to download the link in a week, it will be automatically invalid after a week.
Can I pass my exam with your dumps only?
Sure, if you memorize all the questions and answers we offered, we ensure you can pass in your first time.
How can I get free update?
You can download the free update directly from your member center if there is a new update version, or you can visit the exam page to check if the number of questions changed or not, if it is changed, you can contact us to ask for an update, or you can send emails to [email protected] to query.
What is your refund process if fail?
If you fail your test in 90 days by using our product, just scan your score report and send to us in attachment, when we check, we will give you full refund.